Success of any business lies in the fact how well it connects with its customers. Good customer relationships are at the heart of business success. Keeping up a good relationship with the customers is the most significant aspect of customer retention and overall business growth. Business that is able to retain its customers is the one that grows most. Customer Relationship Management is known as a set of methodologies, internet capabilities and software, which is applied to manage the relationship between customers and to organize enterprise customer relationship properly. The idea of CRM is that it helps businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers.

With an effective CRM strategy, a business can increase revenues by:

• Providing services and products that are exactly what your customers want
• Managing customers and offering better customer service
• Helping sales staff close deals faster
• Retaining existing customers and discovering new ones
• Increasing sales and streamlining business process

Bigmind Infotech Pvt. Ltd. is a leading on-demand CRM Services Company that specializes in providing customers with complete CRM solutions. We provide CRM solutions that deliver more powerful business benefits and a better user experience for our customers. We help companies settle on the right CRM solution and services helping companies increase profitability by improving customer value and reducing operating costs. We assist you in simplifying your customer service processes to ensure consistently high service levels, quick response times, accountability, and problem resolution. Our experienced consultants have considerable experience in different aspects of building an effective CRM system for all kinds of industries: financial, manufacturing, telecommunication, marketing and others. Our experience enables us to develop and integrate CRM solutions of any domain expertise and complexity. To avoid possible pitfalls and to enhance customer projects, our CRM experts help clients to select the best components for future CRM system. Our CRM solutions are easy to deploy and provide synchronization among varied customers. It helps to automate vital business processes, including the interaction channels with the customer in sales, marketing and service.

Our portfolio of CRM services basically includes:

• Enterprise CRM consulting
• Custom CRM solutions designing
• CRM software development or customization
• CRM Implementation
• Integration and staff training services
• Data Migration Services
• Application care

Our CRM development service provides both the customers and shoppers the flexibility and tools they need to work together in a secure shared environment. We help global organizations in adding value to their business by improving efficiency and accuracy. We leverage our development expertise to create successful CRM software solutions with cutting-edge technologies.

Our Enterprise Application Solutions developed using latest tools and technologies applicable to various CRM activities can enhance your business' growth. From customer service to customer retention, campaign management to financial management, our enterprise application solutions take care of everything assuring increased levels of business growth.

Our application integration solutions are meant to increase your employee’s productivity, thereby giving your ROI a better figure and reducing your overall operations costs. The solution helps you maintain contact details of your customers and understand their requirements to serve them better. We also provide result-oriented solutions for CRM optimization to ensure maximized communication with customer. Our commitment towards CRM application development and overall management of customer relations is driven by our will to offer comprehensive solutions that aid in performing business better.